Reimagine Your Facilities Management

Smarter Facilities Management

Conquering Complexity Together

A global company with a local focus, City Facilities Management provides smarter facilities management services to help you simplify, optimise, and transform your business.

Trusted by some of Australia’s well-loved brands including Coles, Kmart, Target, Bunnings, Goodstart Early Learning and more, we take a different approach to address your business needs.

We understand that bricks and mortar facilities need a broad range of facilities management services to be safe, clean and functional for your team and your customers.

That’s why we don’t just work with you, we work alongside you. We help remove some of the operational roadblocks to optimise efficiencies and minimise distributions and downtime, so that you can focus on growing your business.

Our Facilities Management Services

Our full suite of facilities management services will help you maintain and optimise your business operations, including:

  • Building Maintenance: City technicians and trade professionals are leaders in building maintenance, HVAC, refrigeration and air conditioning, electrical, plumbing and cleaning to keep your facilities productive, efficient, and safe.
  • Assets Management and Maintenance: Avoid asset failure, disruptions, and business downtime with a comprehensive planned maintenance schedule.
  • Facilities Optimisation: Harness the power of data and AI (Artificial Intelligence) to transform the way you manage and maintain your assets:  improve building efficiencies, reduce downtime and save money on labour and parts.
  • Grounds and Gardens: Keep your grounds and gardens well maintained to ensure a professional environment for your team and customers.
  • Construction: From fit-outs and renovations to new builds, our dedicated, construction team will help you deliver your project on time and on budget.
  • Round the clock support: Available 24/7, our contact centre responds to and manages emergencies or critical incidents.

DISCOVER WHAT WE DO 

The City Difference


Global reach and experience: With offices across the world, from Australia, and the UK, to the USA and Asia, we have a wealth of experience delivering facilities management to leading brands across many industries.

Unique Partnership Model: We take the time to understand your operational, compliance and commercial needs to develop an optimised FM solution for your business.

Data-driven business improvements: We turn data and complexity into actionable incomes to improve building performance, asset life cycle and operational cost reductions.

Our Unique Facilities Partnership Model

Achieving a Brighter Future for You and Your Customers


With a unique partnership model, we work collaboratively to deliver a customised solution designed to the needs of our partners.

We take the time to understand your business and operational goals and personalise our approach to your needs.

We don’t just work with you; we work alongside you.

Our people become your people, your data drives our insights, and we find solutions together.

VIEW OUR APPROACH

How We Optimise Your Facilities Management

A Strategic Approach

With our unique partnership model, we optimise every stage of the facilities management process.
We turn complexity into clarity, and data into decisions to help your business run smarter.
Here are some of the ways our facility management services stand out.


Data Driven Optimisation

Utilising the latest in analytics, data analysis, performance metrics and AI to derive insights and identify trends, we help you make more informed decisions to minimise disruptions, save money on labour and parts, and optimise uptime and value

Smart Building Management

Using predictive maintenance software, building management systems, IoT (Internet of Things) sensors and more, we can help you reduce downtime and extend the life of your assets.

Energy Optimisation

Energy audits, utility and bill management, and regular performance monitoring help to identify areas for improvement and help guide targeted energy cost reductions for your business.

Streamlining Processes

Incorporating the latest in technology, we can help transform the way you manage and maintain your bricks and mortar assets and equipment. We work with you to optimise workflows, reduce response times and improve operational efficiencies.

Sustainable Practices

Incorporating sustainable practices including waste management and recycling programs can help you meet emission reduction targets, sustainably manage waste, and minimise environmental impacts.

Financial Optimisation

Working together we can identify areas to maximise operational value and minimise costs. We offer a new way of doing business that comes with a financial commitment and budget transparency. When we save, you save.

The City Difference

Our focus at City is to ensure your business runs more efficiently, effectively, sustainably and safely.
By reimagining the potential of facilities management we can help you streamline, optimise and transform your business.


Global Reach and Experience

With offices across the world, from Australia, and the UKA, to the USA and Asia, we have a wealth of experience delivering facilities management to leading brands across many industries.

Unique Partnership Model

We take the time to understand your operational, compliance and commercial needs to develop an optimised FM solution for your business.

Data-driven business improvements

We turn data and complexity into actionable incomes to improve building performance, asset life cycle and operational cost reductions.

Have a Question About Facilities Management?


City offers a full range of facility management services including cleaning, and facility management optimisation such as energy and sustainability. We help maintain your bricks and mortar assets, install and maintain building assets such as HVAC and air conditioning systems, maintain grounds and gardens, and offer full construction capabilities for fit-outs, renovations and new build projects. Our 24/7 contact centre and critical incident management services mean we are here for you when you need us.

Facilities management is an important part of business operations for many industries, including retail, warehousing, health services, childcare, aged care, hospitality, commercial offices, and more. Your business may need our services if you are looking for a team that can not only handle your facilities management but also optimise your business performance. We go beyond the basics with the goal of improving the efficiency, safety, and sustainability of your business.

City was founded in 1985 in Glasgow, Scotland. Since then, we have grown to operate across multiple countries, helping countless businesses with their facilities management. We currently have offices in Australia, the UK, the USA, and Asia.

City provides a suite of facilities management services to a range of industries including retail, warehousing and service depots, childcare, aged care, health services, restaurants and food, commercial office and more.

Optimise your facilities management.
Partner with City FM for better outcomes.

Contact